No Surprises Act Protects Patients From Unexpected Medical Bills

February 09, 2022 by Alec Stone MA, MPA, ONS Public Affairs Director

Patients now have protection against unexpected—and often extraordinarily high—medical bills. On January 1, 2022, the Biden-Harris administration’s bipartisan No Surprises Act went into effect to ban surprise billing in private insurance for most emergency care and many instances of nonemergency care, according to the U.S. Department of Health and Human Services (HHS).

Surprise medical bills are unexpected bills from an out-of-network provider, facility, or air ambulance provider. According to a report from the HHS Office of the Assistant Secretary of Planning and Evaluation, “18% of emergency room visits by people with large employer coverage result in one or more out-of-network bills and nearly 20% of patients undergoing in-network elective surgeries or giving birth in a hospital received surprise bills.” The agency found that costs ranged from $750–$2,600 per episode and more than half of U.S. consumers reported receiving an unexpectedly large medical bill.

For insured individuals, HHS said the No Surprises Act will:

For uninsured individuals, HHS said the act requires providers to give a good-faith estimate of costs before providing nonemergency care that might include expected charges for a primary item or service as well as costs for any other items or services that are reasonably expected. If the final bill exceeds the good-faith estimate by $400 or more, uninsured or self-pay customers can dispute the final charges.

“The No Surprises Act offers significant relief to people across the country and reinforces our fundamental belief that no one should go bankrupt when seeking necessary care,” Centers for Medicare and Medicaid Services Administrator Chiquita Brooks-LaSure said. “We are making it easy for consumers to know and understand the rights under the law, including what they can do if they receive a surprise medical bill. Consumers will not only benefit from these rights but also will be empowered with the knowledge to address potential violations.”


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